It Consultant

Looking For Talented IT Consultant To Join Our Team

At HCSMontreal, we are expanding again and are in need of an individual with strong computer skills who will complement our team and fit into the culture of our organization. We are a team of independent IT consultants who support home, small and medium office clients throughout Montreal.

We are looking for someone who feels comfortable in diverse environments ranging from a single person home offices to a multi server network in a datacentre and is able to travel throughout Montreal or to use Remote Desktop tools in order to support our users.

The Consultant must be able to work independently however and will have the support of our many technicians at their disposal.

Requirements:

Experience (2 years) in providing competent IT user support over the telephone, by e-mail and in person in a Microsoft Windows environment;
Experience (2 years) in supporting and administering a LAN and its environment;
Experience (2 years) in supporting commercial, off-the-shelf software (including Microsoft Office suite including Microsoft Outlook) and hardware;
Basic experience (1 year) in supporting mobile communications devices (such as Android, BlackBerry and iPhone).
Knowledge:

Knowledge of supporting and administering a Local Area Network (LAN) and its environment
Knowledge of theories and practices of IT related functions: software, hardware, networking, internet-working and communications
Knowledge of trouble-shooting techniques used in the resolution of technical problems pertaining to IT equipment and infrastructure
Ability:

Ability to analyse, diagnose and resolve technical problems related to the use of hardware and software in a networking environment
Ability to analyse and identify operational and user requirements for planning and development purposes
Ability to provide user support, coaching, and training by correspondence, over the telephone and in person
Ability to describe a problem succinctly and discuss likely causes and solutions with a view to solving the problem
Ability to establish effective interpersonal relationships within the team and with colleagues, and clients;
Ability to work in a team environment;
Ability to adapt quickly to procedural and technological changes;
Ability to communicate clearly and succinctly in English and/or French
Ability to travel around Montreal
For more information please send your resume to computers@hcsmontreal.com